Wholesale Frequently Asked Questions (FAQs)
What are the ways I can order?
1. ORDER FORM: Sign up to receive the catalog at luckydogdesign.co/wholesale. Then, fill out the order form sent to your email and email it to kayla@luckydogdesign.co.
2. FAIRE: Use our Faire shop at luckydog.faire.com to order and take advantage of net terms. Plus, if you don’t already have a Faire account, signing up with me gives you $100 off your first order and free shipping for a year.
3. ABOUND: Use our Abound shop at helloabound.com/luckydog to order and take advantage of net terms. Plus, if you don’t already have an Abound account, signing up with me gives you $100 off your first order and free shipping for a year.
How is everything packaged?
Greeting cards are packaged in cello sleeves and come with a “Blank Inside” sticker to include if you’d like. If you would prefer no individually wrapped cello sleeves, I am happy to accommodate. Please let me know in your order notes. If so, greeting cards will be in cello sleeves in groups of 6 to protect from shipping.
Notepads are individually shrink-wrapped. To opt out, please let me know in your order.
Mini card sets are displayed in a fitted, clear plastic box. Mini card sets shouldn’t be separated and sold as individual cards.
Stickers are loose and not packaged.
Art Prints are packaged in a sealed cello sleeve for protection.
What's your refund policy for returns?
I’ll gladly accept returns and exchanges of wrong or damaged products within 72 hours of their delivery. Please be sure to check as soon as you receive the package and email kayla@luckydogdesign.co with photos of the damage and details.
I do not accept returns or exchanges otherwise.
How long does it takes to ship a wholesale order?
Your order will ship in no more than 10 business days.
What are the minimum order amounts?
First Order: $125 plus shipping*
Re-Orders: $75 plus shipping*
Minimum Order Quantities: Greeting Cards + Stickers: 6; Notepads, Art Prints + Mini Card Sets: 4.
*Shipping costs are the responsibility of the buyer, unless the order is over $200.
What are the payment methods?
Accepted Forms of Payment: Visa, Amex, Discover, and MasterCard.
Payment will be processed on ship date, and it will include your order total, plusshipping costs. Invoices will be included in your order.
Net 30: Existing customers in good standing can be considered for applying Net 30terms. Previous orders must be paid in full before your next order is processed.